Refund policy
If your website is not approved, you get your money back. You can also change your mind within 14 days of payment.
Last updated: November 8, 2026
When we refund
- Your website is not approved. We refund the full amount within 5 days of the decision.
- You change your mind within 14 days of payment. Write to us and we refund the full amount. The listing is removed. If you paid for an upgrade, the listing goes back to Standard.
- You were charged twice or by mistake. We refund the extra payment.
When we do not refund
- More than 14 days have passed since the payment and the website was approved. You can still ask us to remove the listing at any time.
- A listing is removed after the first 14 days because the website stopped working or no longer follows the listing guidelines.
How refunds are paid
Refunds go back to the card or other payment method you used, through Stripe. We send them within 5 days. Your bank may need a few more days to show the money in your account.
How to ask for a refund
Write to us through the contact form or to info@backlink.lv. Include the website address and the order reference from your confirmation email or order page.
Who we are
Backlink.lv. Email: info@backlink.lv, or use the contact form.
See also: Terms of service · Privacy policy